Frequently Asked Questions

We're based in Hinton, WV and serve homes and businesses throughout southern West Virginia and into Virginia, including Summers, Greenbrier, Fayette, and Mercer counties. Contact us with your address and we'll confirm availability.

Yes. We design residential systems for individual homes as well as larger commercial systems for offices, retail, healthcare facilities, and multi-site businesses.

Yes — licensed to operate in both West Virginia and Virginia, and fully insured. We're glad to provide license numbers and a certificate of insurance on request.

Our alarm systems are monitored through Alarm.com, so a sensor trip reaches our monitoring partners and your phone right away, day or night. Camera systems generally run on their own separate app rather than through Alarm.com.

Yes. Our camera systems have their own dedicated mobile app for live and recorded footage from anywhere you have a connection, separate from the Alarm.com app used for alarm and access control.

We can design systems with battery backup and cellular communicators so your alarm and monitoring can continue functioning through a power or internet outage. Ask your technician about backup options for your specific property.

Inspection frequency depends on extinguisher type, use, and applicable fire code requirements. We schedule routine inspections and recharges for our customers — ask us to set up a maintenance schedule for your facility. Always confirm exact requirements against current NFPA standards and your local fire marshal.

Yes, we install and service fire alarm systems with code compliance in mind. Specific requirements vary by occupancy type and jurisdiction, so we work with your local fire marshal's office as needed on inspections and documentation.

Fill out our contact form or call us, and we'll schedule a free, no-obligation site assessment. From there, we'll put together a system design and quote tailored to your property and budget.

Both. We install standalone systems with no ongoing commitment, and also offer monitoring and maintenance plans for customers who want them. We'll go over exact terms plainly before you sign anything — nothing buried in fine print.